Terms of service

Store Information

This website is operated by Kults.

Throughout these Terms of Service, “Kults,” “we,” “us” and “our” refer to the operator of https://kults.shop.

Business Address: Strada Genova 147 bis, 10024 Moncalieri, Turin, Italy
Email: info@kults.shop
Telephone: +39 399 408 6864

By visiting our website or purchasing from us, you agree to these Terms of Service and the policies referenced on our website.

Eligibility and Acceptable Use

You must have the legal capacity to enter into a purchase contract in your jurisdiction.

You must not use our website:

• For unlawful, fraudulent or abusive purposes

• To violate intellectual-property or privacy rights

• To transmit viruses or malicious code

• To interfere with website or checkout security

• To collect information about others without authorization

• To place fraudulent orders

• To misuse payment or promotional services

We may restrict access or cancel an order when reasonably necessary to prevent fraud, security threats, unlawful activity or a material breach of these Terms.

Products

Kults sells fashion products including dresses, formal dresses, shoes, shirts, trousers and related apparel.

We aim to present product descriptions, measurements, colors, images and prices accurately. Colors may appear differently depending on lighting, photography and device display settings.

Customers should review product descriptions, measurements, size information and care instructions before purchasing.

We may correct genuine errors in product information or pricing. If a material error affects an order, we will contact the customer before fulfillment or cancel and refund the affected order.

Orders and Acceptance

Submitting an order represents an offer to purchase.

An order is accepted when we confirm acceptance or dispatch the products, subject to:

• Payment authorization

• Product availability

• Fraud review

• Address verification

• Applicable law

We may decline or cancel an order if:

• Payment cannot be authorized

• A product is unavailable

• Pricing or product information contains a material error

• Fraud or unauthorized activity is reasonably suspected

• Delivery to the supplied address is unavailable

• The order violates these Terms or applicable law

If we cancel a paid order, the amount paid for the cancelled portion will be refunded to the original payment method.

Prices, Taxes and Payment

Product prices are displayed on our website. The currency shown during checkout is the currency applicable to the transaction.

Applicable shipping charges, taxes and other required charges will be displayed during checkout when collected by us.

Payment must be made using a method offered at checkout. Payment providers may apply their own terms and security requirements.

You agree to provide current, complete and accurate billing, payment and shipping information.

Shipping and Delivery

Orders are normally processed within 1–3 business days.

Estimated shipping transit time to the United States is 5–8 business days after dispatch.

Delivery estimates are explained in our Shipping Policy. Delivery may be affected by carriers, customs, weather, incorrect addresses and other circumstances outside our reasonable control.

Returns and Refunds

Eligible return requests may be submitted within 30 business days after delivery.

Approved refunds will be issued to the original payment method within 7 business days after approval.

Return eligibility, instructions, shipping costs and exclusions are explained in our Return & Refund Policy.

Intellectual Property

The website and its original content, layout, graphics and store branding may be protected by applicable intellectual-property laws.

You may use the website for personal shopping purposes. You may not reproduce, distribute, modify, sell or commercially exploit protected website content without authorization.

Third-party brand names and trademarks belong to their respective owners. Their appearance does not imply sponsorship, endorsement or affiliation unless expressly stated.

Customer Reviews and Submissions

If you submit a review, photograph, comment or other content, you confirm that:

• You have the right to submit it

• It is accurate to the best of your knowledge

• It does not violate another person’s rights

• It is not unlawful, defamatory, abusive or misleading

We may remove content that violates these requirements or applicable law.

Third-Party Services and Links

Our website may use or link to third-party services, including Shopify, payment providers and shipping carriers.

Third-party services are governed by their own terms and privacy practices. Kults is not responsible for an unrelated third-party website that we do not control.

Website Availability

We may update, suspend or discontinue website features when reasonably necessary for maintenance, security, operational changes or legal compliance.

We do not guarantee uninterrupted or error-free access, but we take reasonable steps to maintain website operation.

Disclaimer

Products and services are supplied according to the descriptions and terms shown on our website.

Nothing in these Terms excludes warranties, remedies or consumer rights that cannot legally be excluded.

Limitation of Liability

To the maximum extent permitted by law, Kults is not liable for indirect or consequential losses that were not reasonably foreseeable when the purchase contract was formed.

Liability is not limited where it cannot legally be excluded or limited, including liability involving fraud, willful misconduct or mandatory consumer rights.

Governing Law

These Terms are governed by the laws applicable to our business location in Italy.

Customers retain any mandatory consumer protection available under the laws of their place of residence.

Disputes will be handled by a court or consumer-resolution body with lawful jurisdiction.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Changes to These Terms

We may update these Terms when our services, practices or legal obligations change. The current version published on the website applies from the time it becomes effective.

Contact Us

Kults
Strada Genova 147 bis
10024 Moncalieri, Turin
Italy

Email: info@kults.shop
Telephone: +39 399 408 6864
Website: https://kults.shop